ECs claims are made on the mySRS portal. Log in and find Extenuating Circumstances under the ‘Support’ tab at the top.
A guidance video for making self-certification claims is available here: How do I submit a Self certification claim for extenuating circumstances - YouTube
A detailed user guidance document for making full EC claims is also available in the 'Attachments' section towards the bottom of this page.
If you’re struggling with the form please log an enquiry with our Advice Team.
How much detail do I need to give?
We suggest writing several sentences that are brief but factual without losing any key information. Ideally, you need to cover:
• what the circumstances are
• when the circumstances occurred (this may be an exact date or a period of time)
• how they affected your ability to study for the assessment(s) you are claiming for
You don’t need to go into great detail about the history of your circumstances. More important is what is happening now or recently that has affected your ability to study.
Which attempt do I choose?
You will be asked which module(s) and assessment(s) you want to apply for. If you’ve already had several attempts at an assessment, you need to choose the assessment attempt that was affected by your circumstances. This will usually be your most recent attempt. However, there are instances in which you can also ask for other older attempts to be to be considered. If unsure, talk to our Advice Team.
What can I claim for?
Here’s an explanation of the options:
• Extension - provides you with an extra 10 working days to submit an assignment. You can’t get an extension for a resit or for an exam.
• Deferral - that attempt is not considered a fail and you do it at the next opportunity, e.g. during the summer.
• Disability related repeats and remarks – you should choose this option if you’ve recently had a Disability Support Summary (DSS) put in place and want to ask for an earlier attempt(s) you did without support to be ignored or remarked. If considering this option, it is best to talk to our Advice Team.